Panama Visa Experts ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you interact with our website, services, or representatives.

Information we collect

We collect the following categories of personal information:

  • Contact information: name, email, phone number, country of residence
  • Inquiry details: visa type of interest, family situation, timeline, specific questions
  • Service delivery information: identification documents, financial documents, criminal records, and other documents required by Panama immigration authorities for residency applications (only when engaged as client)
  • Website analytics: IP address, browser type, pages visited, referral source (via Google Analytics)

How we use your information

We use your information to:

  • Respond to your inquiries and book consultations
  • Provide legal services if you engage us
  • File residency applications with Panama immigration authorities (only with explicit consent)
  • Send service-related communications (status updates, document requests)
  • Improve our website and services
  • Comply with legal and regulatory obligations under Panama law

How we protect your information

We implement industry-standard security measures including encrypted document storage, secure client portals, password-protected systems, and limited internal access on a need-to-know basis. All firm members are bound by attorney-client privilege under Panama law.

Sharing of information

We do not sell, rent, or trade your personal information. We share information only with:

  • Panama government authorities as required for residency filings
  • Authorized service providers (notaries, translators, apostille services, banks) only as necessary for service delivery
  • Legal/regulatory authorities when required by law

Your rights

You have the right to access, correct, or request deletion of your personal information. To exercise these rights, email [email protected]. We respond to all requests within 30 days.

If you are a resident of the European Union, you have additional rights under GDPR including the right to data portability and the right to object to processing.

Cookies and tracking

Our website uses cookies for essential functionality and analytics (Google Analytics). You can disable non-essential cookies via your browser settings or our cookie preferences panel.

Data retention

We retain inquiry information for 24 months. Client service records are retained for the period required by Panama Bar Association regulations (typically 10 years from case closure).

Contact us

For privacy questions or to exercise your rights:

Email: [email protected]
Phone: +507 6000-0000
Address: Calle 50, Torre Global Bank, Piso 22, Panama City, Panama

This policy may be updated periodically. Material changes will be communicated via website notice or email to active clients.